Returns Policy

Due to the nature of the products in our gift boxes, we are not able to accept returns or exchanges or issue refunds.

If your gift box arrives damaged or contains incorrect items, please contact us within 48 hours of delivery. We will promptly replace the damaged or incorrect items at no additional cost to you.

Shipping Policy

We strive to provide a seamless shipping experience for our customers. Please review the details of our shipping policy below to understand how and when your locally curated gift box will be delivered.

Delivery Methods

  • Standard Shipping: We offer USPS Ground Shipping for all orders within the continental United States.
  • Delivery Time: USPS Ground Shipping typically takes 3-7 business days from the date of shipment, depending on your location.
  • Local Delivery: We offer free local delivery in Omaha + surrounding areas (20 miles).

Order Fulfillment

  • Pre-Curated Gift Boxes: For orders of pre-curated gift boxes, we process and fulfill orders within 2-4 business days after your purchase. Once your order is shipped, you will receive a tracking number to monitor your delivery.
  • Custom Gift Boxes: Please allow 10-14 business days for the custom corporate gifting process.

Shipping Notifications

Once your order has shipped, you will receive an email confirmation with your tracking information, so you can keep an eye on your package as it makes its way to you or your recipient.

Shipping Destinations

We currently ship within the continental United States. Unfortunately, we do not offer international shipping at this time.

Delays

Please note that during peak holiday seasons or due to unforeseen events (e.g., weather delays), shipping times may be extended. We will always do our best to keep you informed of any delays in the processing or delivery of your order.

Questions

If you have any questions about shipping, or need assistance with tracking your order, please contact us at hello@localeeomaha.com. We are happy to assist and ensure your gift arrives on time.

Thank you for choosing Localee to deliver thoughtful, locally curated gifts!